Privacy Policy:

Effective Date: 05/07/2024

At Storm Holdings, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services.

Information We Collect:

We may collect personal information such as your name, email address, shipping address, and payment details when you place an order on our website.

We also gather non-personal information such as your IP address, browser type, and device information to enhance your browsing experience and improve our services.

How We Use Your Information:

We use the information we collect to process orders, communicate with you about your purchases, and provide customer support.

Your data may also be used to personalize your experience, improve our website, and send you promotional offers and updates about our products and services.

We do not sell, trade, or rent your personal information to third parties without your consent.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

All sensitive information you provide is encrypted using secure socket layer technology (SSL) and stored in a secure database with restricted access.

Third-Party Services:

We may use third-party services such as payment processors and shipping carriers to fulfill orders and provide services to you. These third parties may have their own privacy policies governing the use of your information.

We are not responsible for the privacy practices or content of these third-party websites or services.

Your Rights:

You have the right to access, update, or delete your personal information at any time by contacting us at contact@stormgroupindia.com.

You may also unsubscribe from marketing communications by following the instructions provided in the emails we send you.

Changes to This Policy:

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy, please contact us at contact@stormgroupindia.com.

Disclaimers:

Effective Date: 05/07/2024

The information provided on the Storm Holdings, website is for general informational purposes only. While we make every effort to ensure the accuracy and reliability of the information, we do not guarantee its completeness or suitability for any specific purpose. Any reliance you place on such information is at your own risk.

Storm Holdings shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the website. We reserve the right to make changes to the website or discontinue any aspect of the website at any time.

Our website may contain links to external websites that are not operated by Storm Holdings. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

Storm Holdings does not endorse any products or services mentioned on external websites linked to or from our site.

All product prices, availability, and promotions are subject to change without notice.

By using our website, you agree to the terms of this disclaimer. If you do not agree with these terms, please refrain from using our website.

If you have any questions or concerns about this disclaimer, please contact us at Contact@stormgroupindia.com

Thank you for your understanding.

Terms & Conditions

Effective Date: 05/07/2024

These terms and conditions govern your use of the Storm Holdings website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully before placing an order.

1. Product Availability:

All products displayed on our website are subject to availability. We reserve the right to limit the quantity of products we supply or discontinue any product at any time without prior notice.

2. Pricing and Payment:

Prices for products are listed in Indian Rupee and are subject to change without notice. The price displayed at the time of purchase is the final price.

We accept payment through All UPI & Credit/Debit Cards. Payment must be made in full before the order is processed and shipped.

3. Shipping and Delivery:

We offer shipping to Pan India. Shipping costs and estimated delivery times are provided at checkout and may vary depending on the shipping destination.

We are not responsible for delays in delivery caused by events beyond our control, such as natural disasters, customs delays, or carrier disruptions.

4. Returns and Refunds:

Please refer to our Returns Policy for information on returns, exchanges, and refunds.

5. Privacy Policy:

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

6. Intellectual Property:

All content on the Storm Holdings website, including text, graphics, logos, images, and software, is the property of Storm Holdings Private Limited and is protected by copyright and other intellectual property laws.

7. Limitation of Liability:

Storm Holdings shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or the purchase of products from our online store.

8. Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of Mohali, Punjab without regard to its conflict of law provisions.

9. Changes to Terms & Conditions:

Storm Holdings reserves the right to update or revise these terms and conditions at any time without prior notice. Your continued use of our website and purchase of products constitutes acceptance of any changes or modifications.

10. We deploy IDfy to capture the details of the transactions made on our website and for KYC verification of our customers. This is for the safety of our customers, our company and the transaction in itself. Your data is stored on our servers for a period of 45 days and auto deleted thereafter. It is not shared with any third party unless and until required by law. We maintain a zero tolerance towards fraudulent use of our website and payment processors and any such incidents will be reported to the authorities for further action.

If you have any questions or concerns about these terms and conditions, please contact us at contact@stormgroupindia.com

Returns:

Effective Date: 05/07/2024

At Storm Holdings Pvt Limited, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free returns policy subject to the following terms and conditions:

Returns Eligibility:

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

Perishable goods such as dry fruits are exempt from being returned.

Returns Process:

Contact our customer service team at contact@stormgroupindia within 1 day of receiving your order to initiate the return process.

Provide your order number and details of the item(s) you wish to return.

Our customer service team will provide you with instructions on how to return the item(s) and the return shipping address.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 7 Business days.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at contact@stormgroupindia.com for further instructions.

Shipping Costs:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us:

If you have any questions about our returns policy, please contact our customer service team at contact@stormgroupindia.com